The Role of an Attorney General
Select home warranty is an organization that provides extremely competitive pricing, several different package plans, an easy online claims processing process, a friendly site, and occasional specials. Starting in 1971, the organization’s objective has consistently been to assist homeowners in avoiding high, unexpected home repairs costs by insuring their interests in their home. Select home warranty offers a variety of services to their clients, including general home warranties, limited warranties for specific areas or items, customized plans for all kinds of consumers, specialty plans for appliances, electronics, and furnishings, and more. Select home warranty also provides free, valuable information to customers regarding insurance, budgets, repair techniques, home security concerns, as well as common home-improvement problems.
A home warranty company sued by a customer because of breach of contract may be required to prove that they are not liable in this instance.
In this instance, it is necessary for the home warranty company and the attorney general to work closely with one another. For example, if a homeowner makes a claim of breach of contract, the home warranty company may be able to defend itself because it can show that it was not at fault for the claim. In the same case, the attorney general may be able to use this defense as well, in which case the attorney general would file a lawsuit against the home warranty company on behalf of the customer. This type of lawsuit is called a “hybrid” lawsuit, which means that it combines elements from both the personal injury lawyer and the attorney general’s Office of the Attorney General.
Many home warranty companies have packages available that include extended warranties for selected appliances, which means that a customer could purchase an appliance that has a warranty and then choose to purchase a separate warranty plan for an additional fee. Home appliances can range from stoves and refrigerators to washing machines and dryers. Many appliances have a recommended service life of one year or less, so a customer may wish to consider purchasing such a package. However, it is important to note that any purchase of an extended appliance warranty should be backed by a consumer statement that provides detailed information about the appliances and their normal operating conditions.
Another common scenario for a home warranty company to bring a lawsuit against a homeowner involves a claim that the homeowner has used an inferior brand of appliance.
For example, if a customer purchased a microwave oven that was made by Philips, but it was found that the appliance came from a different company, the home warranty company may bring a lawsuit against the customer. If the warranty was for one year only and the appliance was found to be defective when it was used for a year and a half, the home warranty company may be able to make a settlement. The warranty may also cover repair costs for the appliance in this instance. If the customer purchased the appliance from a different company that does not have a brand name product line, chances are slim that a lawsuit will be brought against the homeowner.
An attorney general can also bring a lawsuit against a homeowner if they feel a warranty or home inspection was improperly issued. In many instances, attorneys general have seen frivolous lawsuits brought by homeowners when the items being reviewed were not actually defective. For example, it is perfectly acceptable to review the house appliance’s condition and to issue a home inspection report that was non-inflammatory but negative. However, it is entirely different to see a home inspection report that is full of positive observations and issues. If the attorney general learns from the home inspection report that the appliances being reviewed were defective, the attorney general may bring a case against the homeowner. The home inspection may have been non-judicial and therefore, the general may not have the authority to hold the manufacturer of the defective product responsible.
It is important to remember that, whether the home warranty policy provides for a service call after the warranty expires or not, most companies will still send someone out to evaluate the home and make repairs. This is usually a routine service and is not covered under the home warranty policy. But, most companies will at least send out an inspector who will look around and make necessary repairs. If the inspector does not find problems with the appliances, then the company will at least make arrangements to have the inspectors come back at a later date.